System Gaming can offer on-site installation support and guaranteed after-sale service.

 

Corrective maintenance on demand

Help Desk service (one number operating on the entire national territory): it is used for receiving an managing service requests.

On-site service: one of our technicians will maintain the malfunctioning terminal and restore it to normal operating conditions by replacing the faulty module/components or the entire terminal.

Services available Monday through Friday from 08:30 to 17:30, holidays excluded.

Service time: 8 working hours

 

 

 

 

 

 

 

 

 

 

 

ATC SERVICES (in collaboration with our partner): on-site software maintenance (terminals, etc), installation and start-up. Second level call management and problem determination.

APPLICATION CONSULTANCY

 

- Technical support provided to all the parties involved in     
   installation and product maintenance.

- Services provided through Help Desk and
   Maintenance Engineering functions.


Partners 20

Current operators 100